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Bhutan, Blogs, News, Spotlight

A Beacon of Hope for Khangkhu Middle Secondary School

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A Beacon of Hope for Khangkhu Middle Secondary School “How important is CCTV surveillance and how many schools in Bhutan have access to CCTV surveillance?”  CEO Sonam Tshering with Khangkhu middle secondary school Principal and his Teachers.   -In the heart of our close-knit community lies a commitment that Hotel Kaachi Grand has always prioritized: giving back and supporting the growth and safety of our future leaders. With this vision in mind, we recently had the privilege of extending our support to Khangkhu Middle Secondary School, a beacon of learning and hope in our community.    A Commitment to Safe Education: Understanding the paramount importance of a secure learning environment, Hotel Kaachi Grand took the initiative to donate and sponsor the entire suite of CCTV camera equipment for Khangkhu Middle Secondary School. This endeavor was born from our deep-seated belief in ensuring a protective, nurturing, and safe educational setting for every child. “Hotel Kaachi grand will provide a free Aum Kaachi  scholarship every year from 2025 to needy ones  as a testimony to its vision towards education: The commitment is dedicated to my late grandmother”- CEO Sonam Tshering   In today’s fast-paced and unpredictable world, the safety of our teachers and students are more crucial than ever. By equipping Khangkhu Middle Secondary School with state-of-the-art CCTV systems, we aim to foster an atmosphere where security and education go hand in hand, allowing students and teachers alike to focus on what truly matters: learning, growth, and the pursuit of excellence.  KMSS KMSS KMSS Our Pledge to Socio-Economic Development Hotel Kaachi Grand’s commitment stretches beyond the realms of hospitality. We see ourselves as an integral part of the community fabric, playing a pivotal role in the socio-economic development of our region. Through actions such as these, we aim to uplift, empower, and contribute to creating a harmonious society where every individual can thrive.   Looking Ahead: The journey does not end here. We at Hotel Kaachi Grand are continuously exploring ways to contribute meaningfully to our community’s wellbeing. Whether it’s through educational support, environmental conservation, or societal development, we remain dedicated to making a difference.   “We believe that it’s through collective efforts and shared visions that we can build a brighter, more secure future for all. Join us in celebrating this milestone and stay tuned for more initiatives aimed at paving the way for a better tomorrow.”- CEO Sonam Tshering   Together, we are stronger. #HotelKaachiGrandCares #CommunitySupport #EducationalEmpowerment #vison #hotel #bhutan

Blogs, News

Embracing Innovation at the Heart of Tradition: The Bhutan Innovation Forum 2024

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Embracing Innovation at the Heart of Tradition: The Bhutan Innovation Forum- 2024​ In a world where innovation and tradition often collide, Bhutan is taking a groundbreaking step towards merging these realms with the  Bhutan Innovation Forum, scheduled from today: October 1st to 3rd, 2024, at the prestigious Dungkar Dzong in Paro. We at Hotel Kaachi Grand are honored to play a pivotal role in this monumental event by hosting some of the brilliant minds participating, including esteemed speakers and attendees committed to shaping the future. The Bhutan Innovation Forum, endorsed by the visionary leadership of our beloved King, is more than an event; it’s a beacon of Bhutan’s aspirations. This forum underscores a national commitment to fostering innovation as a cornerstone of our development, while steadfastly upholding the rich cultural heritage that defines us. Its timing is opportune, aligning with our efforts in transforming Gelephu into a Mindful City, a project that harmonizes technological progress with environmental stewardship and cultural preservation. The Gelephu Mindfulness City (GMC) project is a pioneering initiative creating an urban environment centered around mindfulness, sustainability and innovation. The city will integrate traditional Bhutanese values with cutting-edge design and technology, harnessing the Kingdom’s abundant green power to serve as a global exemplar of holistic development. Bhutan Innovation forum link : https://www.youtube.com/live/M1RvVxMXut0?si=Pg7MI8Lf5LwGxcOH What Awaits at the Forum? Expect a melting pot of ideas, with innovators, thought leaders, and change-makers coming together under one roof. The forum’s agenda is meticulously designed to catalyze discussions that are as diverse as they are profound, encompassing technology, sustainability, social entrepreneurship, and much more. It’s a unique opportunity for Bhutan to shine on the international stage, showcasing our unique approach to holistic development. Participants will delve into the myriad ways innovation can be harnessed to enhance our societal fabric, touching on everything from digital advancements to sustainable living solutions. The forum will serve not just as a talking shop, but as a catalyst for tangible, impactful actions that propel Bhutan forward on its journey toward becoming a Mindful City. From left to right: Seow Hiang Lee, Arun Kapur, Bjarke Ingels, Lauren Chung, Their Majesties, Mun Leong Liew, Joichi “Joi” Ito, Yee Ean Pang. His Majesty The King has appointed Mun Leong Liew as CEO to lead Gelephu Mindfulness City (GMC).His Majesty, Chairman of the Board of Directors (BOD) of Gelephu Mindfulness City, concurrently appointed Liew to the BOD alongside Joichi “Joi” Ito, Yee Ean Pang, Seow Hiang Lee, Arun Kapur and Lauren Chung. Further additions to the Mindfulness City BOD will be announced shortly.His Majesty also named Ito as Chairman of the Gelephu Investment Development Corporation (GIDC).With decades of global experience, these leaders in their fields will work with Bhutanese peers and international partners to establish GMC as a beacon of mindful development, blending cutting-edge infrastructure with Bhutanese values to drive sustainable, transformative growth. Hotel Kaachi Grand: Where Tradition Meets Tomorrow At Hotel Kaachi Grand, we are deeply committed to the Forum’s ethos. Our hospitality is infused with Bhutanese tradition, yet we’re always looking forward, seeking ways to innovate within our own walls. Hosting the forum’s distinguished guests is a privilege and an opportunity to echo the event’s mission through our services. Our guests will experience a blend of traditional Bhutanese hospitality and the innovation that the Forum inspires, making their stay not just comfortable, but also enriching. Our involvement with the Bhutan Innovation Forum is a testament to our belief in the power of collaboration, innovation, and tradition acting in concert. We are eager to contribute to the discussions and insights that will emerge, and we look forward to welcoming the brilliant minds who are driving these changes. As Bhutan stands at this crossroads of tradition and innovation, the Bhutan Innovation Forum represents more than an event; it symbolizes a forward-thinking nation’s journey towards sustainable and inclusive progress. And at Hotel Kaachi Grand, we are proud to support and be part of this transformative endeavor. We invite you to join us in this exciting journey as we explore the future, inspired by the wisdom of our past. Together, let’s pave the way for a brighter, more innovative Bhutan.

Blogs, News

A Culinary Journey: The Best Indian Cuisine At Lomba Restaurant- Hotel Kaachi Grand

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A Culinary Journey Begins: An Exclusive Interview with Chef Shahid at Hotel Kaachi Grand   As Hotel Kaachi Grand embraces its mission to offer guests an unparalleled dining experience, it proudly welcomes its newest culinary maestro, Chef Shahid, to lead its restaurant into a new era of Indian cuisine excellence. Chef Shahid, known for his innovative approach and dedication to authentic flavors, sits with us to share his vision and passion for Indian and continental cooking , aiming to captivate both the hotel’s international,Regional guests and the Bhutanese guest. Welcome to Hotel Kaachi Grand, Chef Shahid! What inspired you to specialize in Indian cuisine?   Thank you! It’s an honor to be here. My inspiration for Indian cuisine comes from my childhood, where food was not just about eating; it was an experience. The diverse flavors, the regional varieties, and the colorful presentations—Indian cuisine is a world in itself. My goal has always been to explore this depth and bring it to the forefront of the culinary scene. I have known that most Bhutanese love an Indian cusine: No wonder as the taste flavor here in Bhutan is spicy.   As the new face of the kitchen at Hotel Kaachi Grand, what unique twist do you plan to bring to the hotel’s dining experience?   I plan to bridge traditional Indian cooking with modern culinary techniques, introducing our guests to dishes that are both familiar and novel. Expect to see classic recipes with unexpected twists, local ingredients spotlighted in new ways, and, of course, the stories behind the dishes that make dining with us an immersive experience.   Hotel Kaachi Grand aims to attract both international tourists and engage the local community. How do you see your role in achieving this?   My role is to create a menu that resonates with everyone, regardless of where they come from. For international guests, we want to offer a genuine taste of India’s culinary richness and continental food. For the locals, we’re focusing on celebrating regional dishes and forgotten recipes, kindling nostalgia and pride in Indian cuisine. By curating interactive dining experiences—like chef’s tables and cooking classes—we can foster a sense of community and cultural exchange.   Sustainability is a growing concern in the culinary world. What steps are you taking towards a more sustainable kitchen at Hotel Kaachi Grand?   Sustainability is at the core of our kitchen’s philosophy. We’re committed to local sourcing, not only to reduce our carbon footprint but also to support our local farmers and producers. We are also implementing zero-waste practices in our daily operations, from minimizing food waste through creative menu planning. The recycling and composting it is what we are looking forward as it is rare practice in Bhutan.   For readers looking to experiment with Indian cuisine at home, could you share a simple, yet authentic recipe they could start with?   Absolutely, I’d love to. A great starting point is Masoor Dal (red lentil curry). It’s hearty, nutritious, and simple to make. You’ll need red lentils, turmeric, salt, ghee, cumin seeds, garlic, and a pinch of chili powder. Cook the lentils until soft, then temper with spiced ghee. It’s delicious, authentic, and a wonderful introduction to Indian cooking.   Finally, what would you like your legacy at Hotel Kaachi Grand to be? I hope to leave behind a legacy of innovation within tradition where guests not only come to eat but come to learn, experience, and remember. I want our restaurant to be a testament to the rich culinary heritage of India, showcasing its diversity and depth through every dish we serve. Bhutan is not only a carbon negative country but also the best place to live in: I am honored to be working in the place where I feel like heaven to me.   Chef Shahid’s arrival at Hotel Kaachi Grand marks the beginning of a new chapter in the hotel’s culinary journey—one where tradition and innovation meet to create unforgettable dining experiences. With his passion for Indian cuisine and commitment to sustainability, Chef Shahid is set to make Hotel Kaachi Grand’s Lomba restaurant a must-visit destination for food lovers everywhere.

Blogs

A Year Of Unforgettable Memories : Celebrating the 1st Anniversary

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A Year Of Unforgettable Memories : Hotel Kaachi Celebrating the 1st Anniversary- 7th July 2024 The hotel celebrated a milestone that was nothing short of magical. It was a day filled with laughter, joy, and an air of accomplishment that enveloped the whole Kaachi team. From the moment the doors opened a year ago, we embarked on a journey filled with ambitious dreams and the relentless pursuit of excellence. The anniversary celebration was not just a reflection of our success but a tribute to the unwavering commitment and hard work of our incredible team. The air was filled with melodies that ranged from classical harmonies to lively tunes, ensuring that the day was imbued with energy and enthusiasm. The culinary team outdid themselves, presenting an array of exquisite dishes that were a testament to our commitment to providing exceptional dining experiences. The highlight of the monuments occasion was the heartfelt welcome speech delivered by our CEO, who took a moment to reflect on the year’s journey. With pride, he commended the team for their relentless effort, creativity, and spirit, which were instrumental in overcoming challenges and achieving milestones. The CEO recited a Poem composed and written for this day that marks a monumental ocasion in the journey of the Hotel as follows: “In the grand journey since we first unveiled our door,A year has flown, with milestones and much more.To each of you, whose efforts shine bright and true,A heartfelt thank you, from me, your CEO, to you.” In the grand journey since we first unveiled our door,A year has flown, with milestones and much more.To each of you, whose efforts shine bright and true,A heartfelt thank you, from me, your CEO, to you. From the concierge with welcoming smiles so bright,To housekeeping making rooms immaculate and right,Your dedication, a beacon, guiding through night and day,In our hotel’s story, you are the stars in every way. The chefs in the kitchen, with art on every plate,To the servers moving swiftly, making no room for wait.Your passion for excellence, a true culinary quest,Has set our dining experience far above the rest. To the maintenance, whose work often goes unseen,Ensuring every corner is pristine, every garden green.Your silent diligence ensures our grandeur stands tall,A testament to your dedication, appreciated by all. To our front desk, who handle each request and call,With professionalism and grace, standing proud and tall.Your warmth and efficiency, the first impression guests embrace,In the heart of our success, you hold a special place. In this year, together, we’ve weathered storms and sun,Our collective spirit, ensuring we are never undone.Each challenge faced, with unity and might,Proving once again, together, we reach new heights. As we celebrate this milestone, our first year’s journey end,My gratitude for your unwavering support, I wish to extend.For the moments we’ve shared, and those yet to unfold,Your dedication crafts our story, precious and bold. Here’s to the years that lie ahead, may they be bright and new,Filled with success, joy, and dreams coming true.Remember, it’s you, our esteemed team, that makes our brand so dear,Together, forging forward, year after year. So, thank you, dear team, for all that you’ve done,For making this hotel, under the sun,A place of warmth, luxury, and cheer,Here’s to many more years, together, my dear” The day showed presence of every individual and marked the day with a group dance from every department, filled with immense pride and joy. The first anniversary is not just a milestone but a stepping stone towards a future filled with even greater achievements. Together, a foundation has been built that promises endless possibilities. Thank you, once again, to our dedicated team. Your enthusiasm, commitment, and hard work are the reasons we stand strong today, celebrating this pivotal moment. Here’s to many more years of success, growth, and unforgettable memories at our hotel- Hotel Kaachi Grand.

Blogs, News

Resilience and ceaseless enthusiasm with unyielding dedication and ever-welcoming smile: An exclusive interview with Norbu Jamtsho, a beacon of warmth in the bustling world of hospitality service.

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Resilience and ceaseless enthusiasm with unyielding dedication : An exclusive interview with Norbu Jamtsho, a beacon of warmth in the bustling world of hospitality service. Navigating the turbulent waters of demanding schedules and the high expectations of both management and clientele, often sacrificing personal time. Commitment never wanes, fueled by the genuine joy found in the happiness of those he serve.His passion, however, does not come without its challenges. Could you provide a brief overview of your professional background? If I say something about my professional background in the hospitality industry, I could say I truly love to work in the hospitality industry. My background encompasses a diploma in Bar Management and hotel management. I commenced my career at Leonia Holistic Destination in Hyderabad, where I served as a trainee steward in a 462-room establishment. Subsequently, I worked at Radha Regent Sarovar Groups of Hotels as a Guest Service Associate in Food & Beverage Services, followed by a role of Bar supervisor at Aloft Hotel in Tamil Nadu and as a Bartender at Uma by COMO in Punakha. I then advanced to the position of assistant bar manager at MGM Beach Resort in Tamil Nadu and subsequently served as General Manager at RKPO Green Resort in Punakha. My journey continued with a role as a Thai restaurant captain at Radisson Blu in Sohar: Oman, before assuming the responsibility of an operation manager at Ariya hotel in Thimphu. I went back to RKPO Green Resort as a General Manager, since the owner requested me to look over the hotel because of managing issues. What sets Hotel Kaachi Grand apart from competitors in the area?  I am confident enough to say that, Kaachi is different from others in terms of the location with spacious car parking, comfort and unmatched service. The concept/theme of Kaachi it self is totally different from others: the theme of our hotel is based on the Mandala, which showcases the four elements of the nature-Water, Earth, Air & Fire. We are nestled in the heart of Paro town as the only 4s star rated by TCB,Bhutan.The hotel has good parking space and making life easier for those guests who enjoy shopping and night life in the market. The Hotel is only 7 minutes drive from the international airport and the hotel location is unbeatable access to the stunning attractions, shopping hubs, cultural landmarks and business centers. We are committed to providing outstanding service, because we always think out of box what additional experience we could create to our guests, guests by delivering personalized services and maintaining individual guest data at the reception. We do have exclusive amenities like spa service, fine dining restaurant, rooftop bar, fitness facilities, and construction of a swimming pool is on the pipeline. We truly promote our traditional culture and our service is primarily focused on the true essence of our culture. We offer free cultural shows for our guest cultural experience. We are planning to conduct a cooking class in our bhutanese cuisine. For us, guest experience is the top priority, that’s why we always tailor services according to individual guest preferences, such as remembering special occasions, dietary restrictions, or room preferences to create a personalized and memorable stay. How do you ensure the quality of guest experience amidst the evolving expectations of travelers? Ensuring the quality of guest experiences amidst evolving traveler expectations is crucial for the success of any hospitality business and the question aligns with our vision. Here are some key strategies I would like to apply and achieve it: –  train and guide our staff in such a way that they are well equipped to meet and exceed guest expectations. Empower them to handle challenging situations with empathy and professionalism. –  Ensure our property offers high-quality amenities and services that align with the expectations of modern travelers. which includes hi-speed internet, wellness facilities, sustainable practices, using locally sourced organic products, and more. –  Request and encourage guests to provide feedback during and after their stay with us. Use those feedbacks to continuously improve our services and address any issues promptly. –  Covid-19 has given us lots of experiences and now we have contingency plans in place to handle unexpected situations effectively, such as medical emergencies, natural disasters, or service disruptions. –  In today’s world keeping websites and online listings updated with accurate information about our property, services, and amenities has also become very important. Therefore, we have well skilled marketing associates who take care of it. –  As I have mentioned earlier, we stay ahead of the curve by regularly updating our services, researching what our competitors are promoting, to meet the changing guest expectations by innovative ideas in service delivery. –  We are also planning to create an opportunity where our guests can interact with our local farmers and students, and we have our own kitchen garden beside the hotel to bring an opportunity for our guests to fetch their favourites vegetables and prepare together. Can you talk about your hotel’s approach to sustainability and any green initiatives you want to undertake in the future?  Implementing sustainable practices in a hotel is crucial for reducing its environmental impact and operating in a more responsible manner. We are into using 5 tips: 1. Conserve Water. 2. Reduce waste 3. Save energy 4. Be Food savvy and 5. Build smart hotel. Coming to waste reduction, I always initiate 5R (Reduce, Reuse, Recycle, Rethink and Repair). Introducing and practicing sustainability is aiming to achieve zero waste with resources. ensuring efficiency in terms of food, water, solid waste, etc.. What strategies is your hotel employing to leverage technology for improving the guest experience and operational efficiency? Leveraging technology in the hospitality industry can significantly enhance the guest experience and improve operational efficiency. Implementing data analytics tools to understand guest preferences and provide personalized experiences, such as customized room settings, amenities, dietary restrictions, and recommendations. Using AI-powered chatbots to provide instant responses to guest queries. Equipped rooms with IoT devices for climate control, lighting, and entertainment systems to allow guests to personalize their stay with us.Using Handsets/walkie talkie to

Blogs

Journey from Inception to 4-Star Excellence

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Journey from Inception to 4-Star Excellence Celebrating Milestones – Hotel Kaachi Grand Journey from Inception to 4-Star Excellence Today, Hotel Kaachi Grand celebrated a special occasion, taking a moment to appreciate the employees who have been with us since inception. It was an emotionally charged event, as each member has played a crucial role in shaping our vision of providing top-notch luxury and comfort to our guests. Hotel Kaachi Grand began its journey last August, becoming the first and only 4-star premier luxury hotel in the heart of Paro town. Despite launching in the post-COVID era, we have made remarkable strides, quickly establishing a reputable brand among Bhutanese and international travel companies. Within just a month of opening, we became a favored choice for accommodation, dining, private parties, and events. During our meet-up session, CEO Mr. Sonam Tshering reflected on our journey. He emphasized the need for continued hard work and dedication to maintain the high level of service we are known for. He shared his sense of awe at seeing his dream transform into reality and expressed heartfelt gratitude to the entire team. [Left to Right] Mr. Victor G, Mr. Sonam Tshering and Ms. Nima Wangmo The hotel not only offers luxury and comfort to travelers visiting Paro but also lives up to our slogan, “Extend your happiness with comfort.” The remarkable aspect of Hotel Kaachi Grand is our young, energetic team, always ready to take risks and strive for excellence. Their commitment and never-settle attitude are truly inspiring, constantly driving each one of to enhance the services and aim higher. We are delighted to share a link where we are listed as a 4-star property in the Department of Tourism’s certified hotels in Bhutan, located in Paro. For more details, please click the link and refer to serial number 172 to find us. Deputy CEO and Marketing & Brand Head Mr. Victor G also shared his thoughts, describing our journey as a transformation from challenges to success. He commended the team for their dedication and mutual respect, which have been pivotal in our journey. Today, our management team dedicated time to personally thank each team member for their relentless energy and commitment to the hotel. It’s these moments that remind us of the strength and unity of our team, and we look forward to continuing our journey together.

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