At Hotel Kaachi Grand, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a stay, or engage with our services. By using our website and services, you agree to the practices outlined below.
1. Information We Collect
When you interact with us, we may collect the following information:
- Personal Information: Name, email address, phone number, nationality, and billing details provided during booking or inquiry.
- Booking Information: Dates of stay, room preferences, number of guests, and special requests.
- Technical Information: IP address, browser type, device information, and pages visited on our website.
- Communication Data: Emails, messages, or calls made to our team for inquiries, feedback, or support.
2. How We Use Your Information
Your data is used to provide and improve our services, including:
- Processing reservations and confirming bookings.
- Communicating booking details, offers, and updates.
- Enhancing the website experience and tailoring content.
- Meeting legal, regulatory, and security requirements.
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your data in the following circumstances:
- With trusted third-party service providers who assist in reservations, payments, or marketing.
- When required by law, regulation, or government authority.
- To protect the rights, property, and safety of Hotel Kaachi Grand, our guests, or others.
4. Data Protection & Security
We implement strong security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can be 100% secure, and we encourage guests to exercise caution.
5. Cookies & Tracking Technologies
Our website may use cookies to improve user experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, though some features may not work properly without them.
6. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.
For any requests, please contact us directly.
7. Third-Party Links
Our website may include links to external websites (e.g., travel partners, booking engines). We are not responsible for the privacy practices or content of these third-party sites.
8. Updates to This Policy
Hotel Kaachi Grand may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please check back periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 Phone: +975-17537171
📧 Email: Hotelkaachigrand@gmail.com
📍 Address: Hotel Kaachi Grand, Paro, Bhutan